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How to Start My Care
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Online Consultation
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Medical Record Review
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Contact Global Medical Services
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Gather Your Medical Information
How to Start My Care
Our case coordinators are here to support you every step of the way — from your first inquiry through all stages of your care. Whether you need information or guidance, we'll connect you with the right team.
If you have any questions, please reach out to us by phone or email
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Step 1: Online Consultation
(+86) 400-066-2333Service Hours: 8:30 AM - 5:30 PM (Beijing Time, China)
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Step 2: Medical Record Review
Our Global Medical Services team will review your medical information to determine whether you would benefit from treatment at HeYou Hospital.
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Step 3: Contact Global Medical Services
Once you have gathered your medical information, email it along with your medical records to hyglobal@hyhospital.com. Our team will review this information and let you know the next steps for you.
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Step 4: Gather Your Medical Information
To get started, gather information that will help us understand your medical condition and treatment so far. This includes a medical summary from your doctor, along with all of your pertinent medical records, imaging, and lab reports.